The rooms were ok, but the check-in was a bad expe...

The rooms were ok, but the check-in was a bad experience...
1. A few minutes waiting time - ok
2. The room door does not open and there is someone else in the room!
3. Back at reception, again waiting, then going through the whole process again (every single question, passport ...)
In total approx. 40 Minutes
Shuttle Service in the morning was a complicated zick-zack drive.
In total, over priced hotel.