C

Cian Borromeo

4 years ago

I had my 50 th birthday last February 12,2020 I b...

I had my 50 th birthday last February 12,2020 I booked my event 6 months ago before the event.Discussed my concerns with the event manager we had pleasant agreement verbally .awaiting for the contract but no avail .My main concern discussed with her was the availability of the of the function hall because we have a very detailed decoration .She reassured me many times that it will be ok to decorate night before the event.I gave my deposit for the event since September 2019,I thought there will be no problem at the date of my event my team was not allowed to decorate not until 4 pm.The event manager allowed this thing happened.my party scheduled to start at 5 pm but we end up starting 7pm.we had under pressured experiences.Guest were already but we couldn t start because of this inconvenience that the hotel event coordinator gave to us.they are not concern with my event they allowed a conference on that day because of money but I said to them ahead of time that I need to decorate the place but I was not heard.Staffs on that event serving according to my guest was not friendly, serving food small amount ,food was only thrown in the bin.table settings was not done before the party started.Jug of water was not ready on the tables. Glass of Prosecco for my 100 guest was not given.so many issues that I discussed to the event manager.But I didn t received any apologies from them.please i you will go to this hotel think it many times.

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