Two local Phoenicians came here for birthday celeb...

Two local Phoenicians came here for birthday celebrations at the spa. Wow. What a disappointment on service. After being told to go to the pool, we were seated only to be kicked out and told to go to spa pool only (which we were NEVER told was upstairs). The spa pool was an awful slab of concrete with noisy generators and no ambiance. I will say, my service with Dawn was the best massage I ve ever had! After massages, we went to Thirsty Camel so we wouldn t have to go back to the spa pool. Service here should be top of the line. Far from it. After 15 minutes with no service, we chose to order from the bar. Chris got us a glass of wine, but our cheese board NEVER arrived. We will definitely be returning to Camelback Inn spa by JW Marriott. Super disappointing at the Phoenician.