Overall, we had a lovely time during our visit to ...

Overall, we had a lovely time during our visit to the resort! As a Hyatt Residence Club owner, we always choose Hyatt first and are usually not disappointed! While we felt the rooms were a bit dated, they had a lot of nice amenities including the refrigerator.
My only issue was we had received a brochure for a $200 resort credit and when we called to book 7-8-19 no one at the resort knew anything about it and we were told to bring it only to find out it could not be used during our stay. We wished we could have been advised of this BEFORE our arrival and felt that everyone should have been apprised of the coupon during our initial call to reserve our room!
The valet was wonderful and they should be commended for their excellent service! Our room was kept very clean and we appreciated Lucy s attentiveness!
We will return again to this resort because overall it was a great weekend! Perhaps, on our return trip we will be able to use our $200 resort credit!!