This is my second warning to stay clear of these c...

This is my second warning to stay clear of these clowns. I purchased an iPhone then after 1 week of no delivery decided to cancel the order because of no 1 answering the phone or replies to emails. I wrote another email requesting a cancellation then 1 week later I received a reply saying my refund would be processed in 10-14 working days, bloody ridiculous and I doubt the refund will happen. Next week I will be contacting the police if I m not refunded as this is nothing other than fraudulent.