Holly Everett Review of Quick Mobile Fix
Friendly advice for prospective customers:
Friendly advice for prospective customers:
Before you give this disorganised and poorly managed company your money, read the reviews (and try to sift out the fake ones too). Also, read the reviews of 'Universal Gadgets'. It is directed by the same husband and wife (Chinedu Ken Emechebe and Leela Emechebe) and has the same address as Quick Mobile Fix, oh, and 'EDIGITALSYSTEMS'.
Funnily enough, they've disabled the reviews tab on their Facebook page.
I was made to wait 10 working days instead of their 5-7 working day guaranteed delivery time (which you're not told about until after you place an order).
I finally received a faulty phone which I could not use despite it's Grade A1 rating. I sent the phone back and suddenly the company has gone quiet. I'm still waiting to receive confirmation that they've received the phone and no refund has been issued.
Quick Mobile Fix released a statement on their website stating that they'd been having a 'rather annoying IT issue' and their phone lines are always engaged because apparently they only have 8 phone lines. Right.
As you can see, responses from Quick Mobile Fix are generic, unhelpful and they avoid answering simple questions.
They definitely do not email you back within 24 hours, and they definitely do not value your custom.
I have started a VISA Dispute with my bank to get my money back, because, let's be honest, this company is a scam.
I wish I had the balls to scam my way to earning millions. Good luck Chinedu and Leela.
Order ID177373
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