Accommodation are great!!

Accommodation are great!!
Customer service horrible!!
Was lied to from the very start when I booked the room!
Tried to charge me for a early check in when was told that there wouldn't be after 2pm. Told them when making the reservation that we going there just to lay at the pool. Asked what we need to do to get in. Was told to register when we got there and it'll be like an hour. Did that, after an hour went to the pool and was told I should of registered at 9 or 10am! We're only to the 1030am list!!
Asked if we could go in the morning before we check out and was told only if we register! Couldn't let us tan for an hour! No mgr would talk to me!!
Way to take care of locals!!