Storm Brown

Review of Beverton Honda

I am in the unfortunate position of needing to cor...

I am in the unfortunate position of needing to correct my review. What I thought was a simple experience turned out to be a series of bald faced lies. I was offered a service contract which I was told applied to all Honda dealerships, which was helpful since I live in Hillsboro. Not true. Only applies to dealerships 50 miles further out or more. I asked if the racks that I was paying for would be Yakima racks, and was told yes, they would be. They are not, and I can't get a straight answer despite many calls how to get this fixed. This doesn't include the services centers constant issues - over been trying to get a piece of trim fixed for a year. Missing parts, lost parts, and of course straight up failure to ever follow up with me. Spend your money elsewhere. Liars and cheats. I've driven in repeatedly to get the issues fixed and each time the parts are nowhere to be found. I purchased a vehicle interior protection plan that was specifically pitched as a great way to get dog hair and stains out of the interior, functionally a low end detail that could be done when service was scheduled. Not true - a separately scheduled service that is only a spot stain removal. I am unbelievably disappointed. I've given them opportunities to fix these problems and been brushed off.