Lydia Bowlin

Review of Division Dental Clinic

Took me literally 6 months to even get through to ...

Took me literally 6 months to even get through to talk to anyone. Got referred from our dentist because my 3 year old had 4 teeth that had cavities to be filled. Called every day and left messages for 2 weeks then called at least once a week after that. Went to my dentist for my sons cleaning and his hygienist called and had the same result. Looked up the practice online and found a different number than the one on the referral slips. Got us in 2 weeks after the call. Cappy looking building in the middle of the block in Humboldt Park in Chicago. Women do not go alone, have a guy with you. Parking is rediculous, pay with quarters but the won't give you change at the dentist or the coffee shop next foor. Our appointment was at 9 am, got there 10 minutes early, didn't get called back til 11. The waiting room was packed, no eating or drinking allowed. No wifi. One tiny tv up in the corner. Receptionists are too busy looking busy to talk Todd you. The hygienist looked at my 3 year Olds teeth for two seconds and declared that they would have to pull them. They were great with my son, had toys for him and didn't rush him or me while giving the medicine and and everything. Had to do laughing gas, wouldn't let me stay with him while they administered IV sedative or for the procedure. Told me it would take N hour and 15 minutes so to go ahead and go get food, sent my mom and brother and they came and got me 20 minutes later. He healed great and overall they did do a great job but the waiting area and recptionists are awful. Don't leave until your child is done, be prepared to wait and ask lots of questions. Met a couple in the waiting room that weren't told their daughter was going to have teeth pulled until after she was done and then had to come back a few weeks later. They, like us, live 4 hours away and had to make another trip and weren't given the option of keeping their daughters teeth. All in all the waiting room felt like a cappy DMV, with the waiting and crowds, locked bathrooms and taking forever to get through. We were lucky that our son did so great b it will never go back.