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Just moved here from MD. My shower was cold this m...

Just moved here from MD. My shower was cold this morning,water heater pilot did not restart, so I called the same company the previous owner used (TLC Plumbing & Utility). Fella named Terrance called me back, was pretty quick getting here and very quickly diagnosed the problem - gas was turned off. In MD our gas and electric are together. Now I know they aren't here.

Since he was here I asked him about my swamp cooler which he was eager and quick to explain to me (we don't have these in MD, too humid). He explained why a soft cover was a bad idea where I live (higher winds here) and told me what all the sheet metal in my closet was for. I asked him, since he was here, if it would be a big deal to take the swamp cooler offer line for the season and you guessed it, no it wouldn't be. It probably took him all of half an hour to do it (in the dark no less). He was wonderful.

Also offered me advice on what to do when I get my gas turned back on (miss a hot shower). He was simply great to work with and couldn't have been more helpful. I'll be calling TLC when my gas gets turned back on to restart everything and when I replace this old furnace.

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