Absolutely no communications whatsoever.

Absolutely no communications whatsoever.
We were recommended to Leads by our water mitigation company to repair the rest of our condo unit. It was difficult to reach Zach from the very first day and several days passed, we finally reached him and was told that the project has been dropped. Who does that??? We wasted days in the hotel to hear back when he could have told us the day he came to inspect the house.