The service initially was ok - finished in an hour...

The service initially was ok - finished in an hour for regular oil/filter change. However the car came back with no wash, which is usually given unless the customer says not to do so. Then they told it will take 15-20 mins. After 25 mins, when asked, they checked and it seems the wash hadn t even been started - so another 15 mins. After that time, when asked the tech went to see what s going on and came back with a washed car and told me ready to go, but hold on, it s someone else s car. The drama ended after 1 hr 15 mins of wasted time since initial service was complete. And during all this time, the techs and helping staff is bantering about. And when I told in the end that they would have to compensate me for my lost time, the guys just laughed and offered no appreciation.

Never going back there again!!!