Arun Kumar

Review of ICS Computers

Awful customer service at the service department. ...

Awful customer service at the service department. I had a problem with my laptop screen and wanted to look for options to fix it. Asked the service person if changing the LCD cable would fix the problem. He tells me that it might not fix the problem and then goes inside and just vanishes. I was just standing alone for almost 15 minutes and then decided to walk out. If you are going to have a service department at least have the basic decency not to leave customers hanging.