ID198046. Before placing an order with this compan...

ID198046. Before placing an order with this company, please get an idea of the actual lead times...
Order/ payment made - 21st October
20 Working days
Cancellation requested -16th November
Cancellation received - 18th November
Phone dispatched?! - 21st November
Phone sent back/ received by company - 29th November
38 Working days and counting...
Still waiting on refund.
I HIGHLY recommend you avoid this company and not go through the trouble I am. I am currently emailing them daily to chase my refund and so far I have had no concrete answers.