5 Stars is not enough...I have been in the market ...

5 Stars is not enough...I have been in the market for a while looking for a new truck. As everyone knows, if you are planning on trading your current vehicle in, this creates challenges.

Well, if you were in the same position i was in look no further. Toyota of Huntington Beach is your answer.

I called multiple dealerships looking for a Tundra TRD Pro. I was greeted with ridiculous prices let a lone a term that made me laugh "Your looking for a unicorn". Well, I would have believed that statement but we are in 2020 so everything goes LOL. After i regained composure from the arrogant statement about unicorns and rolling on the floor laughing about what i was looking for, I was contacted by a representative at Toyota of Huntington Beach, Brandon.

Knowing we are in strange times, looking for a new car created challenges. If you have purchased anything in the past, let alone a car/truck, if the salesman knows you are ready to buy. They will retain the upper hand, THIS WAS NOT THE CASE HERE. I spoke with Brandon for multiple days via text and calls. We both shared a laugh about the vernacular that was used to describe a truck that I was looking for. I know they didn't have what i was looking for upon our communication. I decided to go down anyways and at least test drive the other models and build one up. Little behold Brandon was about to make my day!

Upon arrival I was greeted with a cordial smile. He knew i had a tight schedule so we went right to business. I was shown multiple trucks that i liked but did not really catch my eye. I wanted the larger bed but not in a base model. I knew I was walking out with a truck this day, either on the lot or building one, I just didn't know which one. Behold, Brandon had a surprise that had just arrived. We drove over to the staging lot and there she was. My new truck.

The difficult part was done, finding it. Now comes the next battle I assumed from prior experiences. Numbers were discussed and then i had the pleasure of meeting his floor manager Brain, as i had a high list of needs. In a short amount of time, between Brandon and Brian, I was able to get what I wanted for my trade in. Yes that right, i said it, I GOT WHAT I WANTED for my trade in AND they were able to get the price I WANTED for the truck. I cant thank you both enough for the amazing experience I received here. I have been a loyal Subaru owner for almost 8 years and never saw myself receiving the same or better service from another manufacture...Boy was I wrong.

I was then lead into the loins den I thought... finance department. Anyone who has purchased a vehicle knows this too is an experience of its own. This once again was not the case. David Cortez was professional, knowledgeable, and fully transparent. This was the first time that I can admit that I enjoyed paying for something that cost so much. We discussed warranty options. I told him that I am not a fan as I never use it and pay so much and usually sell the vehicle prior to the warranty expiring. Well, David explain to me that you can receive a prorated expense back and then went on how to retain money back after selling your vehicle. I was shocked, he even said that I could do the same for my new truck as well if I ever decide to sell. He educated me how to reach out to Subaru for my Outback that I traded in. He didn't stop there, he wanted to make sure his customer was 100% satisfied. So, he guided me the next day on his day off to assist me with getting money back for a WRX that I traded in for the Outback. This transaction had nothing to do with this current purchase, he just wanted to make sure that I was taken care of fully... It worked and David, you are the man, thank you so much again sir!

We all see rants on terrible service or experiences. I walked away with a smile on my face and still cant wipe if away if I tried, thus why i am going into such detail about my experience. In conclusion, if you are in the market for a vehicle, come check out the team at Toyota of Huntington Beach and you will see what i am talking about!