Always a pleasant experience. The only reason it w...

Always a pleasant experience. The only reason it wasnt 5star is because of a extra charge they add to every bill. Its called a shop charge. It added $13 to my bill. I cslled back and asked what a "shop charge" was and was just told every vehicle gets it. So I looked back on past bills and it wasnt there. Maybe just another way to make a little extra off every customer??? Sounds fishy. A clear explanation would be nice.