David lindauer

Review of Hilton Sorrento Palace

This property looks incredible, all marble and art...

This property looks incredible, all marble and artwork/sculptures that is top of the line. Food is very good the pool is also nice, indoor grotto was not very hot at all. Only downside of my experince at this hilton is the lack of customer service that doesnt feel like your pulling teeth to get. I was here for 2 nights and maybe saw one smile, everyone seems to just be busy and doing the bare minimum. Noone went out of their way like the other hotels i stayed at in italy. Would recommend if you dont care about customer service and just want a beautiful property and room.