Stayed along with another family (who paid the sam...

Stayed along with another family (who paid the same price) and we ended up with a room half the size and was only available after 8 hours after check in (we checked in at 2pm). Then the staff were rude and unwilling to accommodate any changes. All cars must also be valeted so that you have to tip the drivers every single time you want to get your car. In addition, this meant that most mornings when you're trying to leave to go somewhere by car, you're stuck waiting in the lobby while the two valet drivers slowly retrieve 10 cars before you that are parked in a garage a mere 200 ft away. Most Hyatts are great, but this is most definitely not one of them.