Do not deal with this office, not sure about dr Ke...

Do not deal with this office, not sure about dr Kennard yet, but staff are the worst, they wait till the day before your procedure to get you authorized from the insurance, you take days of work for your procedure and you are up in the air waiting for them to accept your claim, mean time they postpone your procedure , and guess what your off days of work are wasted. Jackie is the one working my case, and she s unprofessional, late on sending claims, won t pick up the phone and hangs up on you upon questioning their horrible system. I just found out my procedure is canceled by calling the surgery center, they don t even bother calling you to give you updates. Run , don t go .