Had some warranty work done. Was told it would tak...

Had some warranty work done. Was told it would take about an hour or so to complete. It took more than 5 hours. Poor communication from the service advisor. I had to ask numerous times when the vehicle would be done. He never made an effort to communicate with me. Each time he told me about an hour.

Also, they reset the computer system so I am unable to complete an emissions test for registration. I was not told they were going to do this.

I will return, since it's the only dealer within 100 miles.