Wiam Elbettar

Review of Infiniti and Audi Mission Viej...

I went to the local auto shop to change oil and to...

I went to the local auto shop to change oil and to check my tires, we found out that my tires were installed the wrong way! Since my car is a sports model, The small front were in the back and the rear tires were in the wrong place!! In the front! I called the dealer and spoke to The service manager "Gerald Pagliassotti" who goes by "Gerry" he apologized and said being the car to see it.
I went directly and my son and I were there for over an hour! He admitted the mistake, offered two free tires, then said we can put them back the right way for you now until I call you to sorted out.
Now he tells me someone rotated your tires!!!
I said "are you doubting me?" I've never done any tires service after I came to you guys!!! He says "I don't know!" I say how would any service rotate my tires without charging me unless you are accusing me of lying!!
He says I don't know! Beware of this branch. The worst customer service when they act this cheap and selling high performance cars.