Total ripoff. They get 1 star because I can't giv...

Total ripoff. They get 1 star because I can't give less. Their equipment fails constantly and they don't want to fix it. I paid for my equipment and wanted to cancel the monitoring service after paying them more than $50/mo for 3 years. Nope... they don't tell you that you're signing up to pay them for a minimum of 60 months worth of monitoring services. They did not loan me money for the equipment, they did not resolve numerous equipment issues and still stick it to you on their 60 month monitoring agreements. So... unless you are 100% certain that you will not have any job slow downs or other issues and you want to for sure be beholden to Vivint for a minimum of 60 months... do not purchase from Vivint. Far too many other better options. Never again, never Vivint.