One of the receptionists, Victor was very rude to ...

One of the receptionists, Victor was very rude to me. While I was staying at the hotel, I went downstairs to meet with a friend and on the way back inside there was a fair amount of people entering the building and he picks me out from the crowd and asks me if I need anything in an antagonistic tone. I thought it was a joke at first. After grinning at him awkwardly for a few seconds, I realized he was being serious. At that point I pulled out my room key and told him my room number. He then decided to further inconvenience me by making me wait while he pulled up the information on the computer anyway. Keeping in mind that I had come in with a friend I was meeting with, it was quite an embarrassing incident and not something any guest at a hotel should have to go through.
Now that I'm going through the other reviews, I'm noticing that I'm not the only one that thinks the staff is incompetent and unfriendly. Something should be done about that.