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Sreeram R

4 years ago

I really dont want to give even 1 star. but for th...

I really dont want to give even 1 star. but for the fact that its default I have to leave it @ 1

I was a resident of The Onyx apartment @ Redmond(APT 152) from 2014- till 2015 Aug. Today its 1/17/2017. Almost after 1.5 years, I am getting a call from the Debt collecting agency that I have an outstanding of 650$. I have been relocating every 5 months to different parts of the country and even out of the country for a while. But my land line nor email address never changed even when I moved out of the country. I am still using the same.

There was an interest charge of 100 $ in my outstanding. For the lethargic act of the management I have to pay the interest. I wish It did not happen after 20 years. May be they might have asked me 100k $ or write off my bank balance. Was it my mistake to still have the same landline number and email address just to ensure any one with whom I was associated can still reach out. were they sleeping all time till now.

The community had my landlines and email address in the record. I did not get any single email is the past 1.5 years.
I was informed that the dept collecting office got this information a week back to collect the outstanding. It did not even take a week for them to call up and inform about the outstanding. I will not agree nor any one would if the companies justification is that they had sent MAIL. Things are more agile in this world.

I have been trying to reach Kyle who was the media reputation manger and he was unable to bring anyone for discussion who is responsible to cause such delay in the communication. In spite of looping in people who are responsible, they were deliberately avoiding.
This is totally un unprofessional and unethical

Living experience was also pathetic... No proper maintenance .. ticket would take ages to be addressed, The managements leasing office always talks harsh. dont treat residents like real customers. Once you sign the lease, we are trapped and loot money as much as they can during move out and that too after years when people would have forgotten what were the damages . Nice strategy!!!
------------------------------ Updated below after Action---------------
Kyle: Thanks for you support to sort out this Issue. I truly appreciate your effort and support to resolve this issue . Thanks you very much.

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