3 years ago

By far THE most RUDEST and disrespectful staff I'v...

By far THE most RUDEST and disrespectful staff I've ever encountered. Speaking of one admissions clerk and the phlebotomist in their lab.
My visit on 6-21-19 the phlebotomist doing my blood draw went right through one vein and made a left hand turn to chase another. Her whole attitude about it was extremely condescending and indifferent.
Today's visit almost almost caught me a case when the admissions clerk decided I wasn't allowed to ask questions about my billing let alone expect an answer.
And if her questions aren't answered the to her satisfaction she will interrupt you, MANIPULATE and ESCALATE the situation to serve her diabolical ends.
With both events I requested a patient advocate to file a grievance and was denied.

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