Sheraton Old Town

Sheraton Old Town Reviews

4.1
K

Kathryn Koenig
Review of Sheraton Old Town

4 years ago

DO NOT BOOK AT THIS COMPLETELY SUB-PAR HOTEL!!! Ch...

DO NOT BOOK AT THIS COMPLETELY SUB-PAR HOTEL!!! Checked in at 11 pm after traveling 7 hours and there was no availability. Had booked reservation via Expedia for 3x regular rate, only to have no room available at check in. FRONT DESK CUSTOMER SERVICE WAS ZERO. They offered to book us at a Best Western 30 minutes away. Thanks but no thanks. As a frequent traveler, and SPG supporter, truly disappointed by Marriot brand. Would like to rate 0 out of 5 stars.

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