This restaurant almost ruined our evening to be qu...

This restaurant almost ruined our evening to be quite honest due to our incompetent waiter Joel. It started well with the friendly lady sitting us at the table with the best view. The sunset view is excellent. However, it took a turn for the worst when Joel became our allocated waiter.

Firstly he didn't take our drinks order, then we called him over again to take them (after he had taken our food order) and asked a question about one of the drinks. He then disappeared and when he returned brought the drink over (without answering our question or taking my drink order).

We then waited an hour for our food, which he brought with no starter. When we questioned where the starter was he grabbed our food and took it back and brought the starter. We asked if he could bring our food as we didn't want it to get cold and he LIED that it wasnt our food (it clearly was we're not blind). He later brought over our food which was crunchy and warm (due to microwaving it probably). Of course, one of the meals had the wrong sauce which he then corrected. He also didn't listen to my request of having extra veg instead of the other sides (is he deaf or stupid? How can you get so much wrong?).

Overall the service was slow, useless, unfriendly, unhelpful, non apologetic and the fact that he lied to us is what angered us the most.

The food was ok, ceviche not the best. Large portions but the veg was mushy. The plantain was nice. Polenta good. Fish was average, not fresh though. Not much flavour going on but the service is what killed it.