S
Stephanie Flynn Review of Hyatt Regency Philadelphia at ...
Not a 4 star Hotel. I booked a water view and stat...
Not a 4 star Hotel. I booked a water view and stated I had a pet. When I arrived I was told there were no water views for pets. That was disappointing but more disappointing was the desk clerk who rudely insisted I pay the higher rate. After I refused to budge on the matter he grudgingly said "Fine, let me look it up." I'm paying over $300 for the service I would expect at a Motel 6. We got to our floor and it reeked of cigarette smoke. Certainly don't bring your family to this establishment. I deeply regret booking here.
Comments: