If I could give no stars I would. First they were ...

If I could give no stars I would. First they were snotty with us at check in, didn't give us a key to the room we had to go back and ask for one. Bad attitude. Then we had to switch rooms at 1 a.m. due to no hot water. They did NOTHING to offer anything for our inconvenience. We were exhausted the next day from being up changing rooms. We got home and both had a rash from the unclean hot tub (maybe the over chlorinated pool). I emailed them to let them know about our bad experience and they couldn't even email us back. I wish we had never gone. 800 dollars for two nights wasted. Now we are covered in rash. GROSS! The staff is the worst. Food was garbage. Not worth it. If you are going to poconos stay ANYWHERE else! Bad. Bad. Bad. Rooms look cool online and are cheap when you get there. Terrible.

Update.. they don't care. Surprise. Read comment below.