The hotel itself is clean and modern, updated, sty...

The hotel itself is clean and modern, updated, stylish and located nicely. It is walking distance from some great shopping, food, nightlife and the skytrain depot for your day excursions. I trekked all around the city and never once thought "I'm staying in the wrong area of town". I am sure there are areas that others might want to stay, but it really depends on what you are looking for, be it shopping, nightlife, or city experience, I think this area had the best of all things and was close enough to the skytrain to be anywhere I wanted within 30 minutes or so.

As far as the Platinum treatment goes I got an upgrade as a Platinum member to a suite, and the room was great! Living and work area, big comfortable bed, TV in each room with plenty of channels, great bathroom with 2 person shower, separate bathtub, and separate room for the toilet. The breakfast buffet was included as a Platinum benefit, buffet was daily from 6am to 10am I think, and there is plenty of great food there for all diets (I'm vegetarian), although their baked breakfast potatoes DO have bacon bits in them and it doesn't say that on the sign, but a quick look inside pointed that out. There was more free bottled water than one person could possibly drink in a day. Trust me, you are going to want all the water you can carry if you are heading out on day trips in Bangkok, it's hot and humid. I've stayed in hotels that only give you 1 bottle of water for free a day per person, I think I counted 10 in my room that were all complimentary AND restocked each day. It included complimentary wi-fi, which worked flawlessly the first 3 days and then suddenly became sporadic, I let the staff know and they were on top of it (I should note that this really only affected me the last 2 days I was there and simply moving from my bedroom to the work area fixed it 99% of the time...not a big deal, and the internet is not setup to cover the bedroom anyway, so no complaints really). Being that I wasn't in Bangkok for work and didn't want to spend much time on the internet I tried to not let it bother me, so I didn't. The ONLY criticism I could offer about the room is that it took me forever to figure out the lighting system! Everything in the room is operated with a switch, which is great, lights, curtains...everything. But, when I first walked in I couldn't see anything and couldn't figure out how to turn on the lights. After trying for 20 minutes or so I finally called down in embarrassment and got the instructions, which started with making sure your keycard is inserted properly, a simple fix. Someone escorting you to the room and showing you, some brief directions/instructions at the desk, or labeled switches could have prevented it. However, walking into a dark room for the first time after a long flight from the states made it frustrating, but once I knew how to work it there were no issues, so a brief, yet easily fixable, inconvenience.

I researched ahead of time extensively, and finally decided on this hotel for my 5 nights in Bangkok to start off my 3 week vacation in Thailand and Cambodia, I was not disappointed. From the moment I stepped through the doors I was treated like I was the most important guest they had, and I'm sure I wasn't....I think this is just the level of service you get from this hotel staff. From the front door to the front desk, to the concierge and the wait staff, to the housekeepers, everyone had one thing on their mind when they saw you..."how can I help you, how can I make your stay more enjoyable?!" A smile on the face and excitement in the voice truly translates in all languages, and little things like a staff member ASKING me if he could join me on the elevator before getting on, who does that?! Of course you can! Get on here buddy!! I just cannot express how wonderful the staff made my experience, the staff above all else TRULY was the highlight.