Sonia Harvey

Review of Verizon Wireless - Philadelphi...

Market Street Verizon is BY FAR the best Verizon l...

Market Street Verizon is BY FAR the best Verizon location in the Philly / suburbs area!

I received immediate and attentive customer service from Charles. He and his staff devoted over an hour to trying to resolve a billing issue with my phone and, when, to no fault of his its own, the issue could not be resolved, he has continued to work with me over the phone in fixing the problem.

This is the first Verizon store I've been to where the staff was exceptionally competent, remarkably friendly, and committed to customer service.

Moreover, unlike other locations, I did not have to wait 30 minutes to an hour to even be acknowledged by a Verizon staff member.

Even though my problem is not fixed, I it was early satisfied with the service I received at the store and it will be the Verizon that I go to for all future needs.