Edward Ellis Review of Honda of Tysons Corner
I was traveling in New England recently with our 2...
I was traveling in New England recently with our 2010 Honda Odyssey van when all the lights and gauges on the dash began flashing like crazy. The Honda dealer in Maine claimed that he would have to order a new part from Ohio and it would take several days to get it and repair it. But the technician said it was okay to drive the vehicle as it didn't affect the engine so we drove back to Virginia and took the van to Honda of Tyson's Corner where we bought it six years ago. They fixed the problem in about 30 minutes simply by reprograming the computer! No parts needed, no charge. We want to commend Moe, Jesse, and staff for their excellent, efficient, and professional service.
Recently my daughter took her 2012 Civic to Honda of Tysons Corner because it was not running smoothly. After the vehicle was examined, Tim Godinho, the Service Advisor, explained that the technician had discovered a crack in the air intake hose and replaced it. It's been running great ever since!
Shortly after that, I brought in my CRV for a safety recall and because the check engine light was on although the warning light went off before I arrived at the garage. Again, Tim ran a computer diagnosis, but found no apparent problem. He suggested that I try running a tankful of high octane gas to see if that would make things run more smoothly instead of resorting to a more detailed diagnosis. That has helped and I appreciate the professional service we have found at Honda of Tysons Corner.
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