Jen D.

Review of Saffire Blue Inc.

I will Never order from Saffire blue again. The pr...

I will Never order from Saffire blue again. The products and prices are good but the service terrible. They would never deviate from their policys and send partially filled orders with back ordered items. If the item isn't in stock it should indicate that on the website when you order it so at least give the customer a chance to choose something else. It took 2 1/2 weeks to receive my order and when I received it today there were things missing that are on back order which I need for Christmas. Now I'm going to have to look around for this item elsewhere as I don't trust Saff8re blue to get it out to me before Christmas. Frustrating the customer really isn't good for business.
Update to this review: As of Dec 29 I still have not received my back ordered item or a reply to my email 7 days ago. I suggest checking the better business bureau website to review all the complaints filed against this business before placing an order. Update June 2018- I finally received my back ordered item in Jan. I had ordered somewhere else as I needed this for Christmas. When Saffire Blue finally sent it it was the wrong colour. I filed a complaint with the BBB, I wanted a refund on this item. Never received refund or a satisfactory response.