Kelsey F Review of First Credit Services, Inc.
An account I had with a gym was sent to this compa...
An account I had with a gym was sent to this company for collections. I contacted the gym the same day I got a notice that this was appearing on my credit report. The gym stated that they realized my account was assigned to collections in error as they did in fact have a copy of my cancellation on file but it had not been processed properly on their end. The gym sent me proof via email that they had my cancellation on file, that this was sent on accident, and that they have pulled this account from First Credit Services. I contacted First Credit services on 10/23/18 as they are still appearing on my credit report and spoke with Mabel Rodriguez who stated I need to contact the original creditor as they no longer have this account. I explained to her the original creditor is not the one reporting this to the credit bureaus, but that First Credit Services is reporting it. She eventually transferred me to her supervisor Edwin who said they will still be reporting this for up to 30 days. I questioned how he could report an account if they no longer had it with them in their system. He asked me what I wanted him to do and I explained I would like the listing removed immediately. He said again it will take up to 30 days. When I questioned how this can negatively affect me for 30 more days even though they no longer have an account for me to be reporting he said he cannot speak to that. I asked for the mailing address to send a formal dispute and he hung up on me. This company is reporting an account that no longer exists. If this listing is not removed immediately I will be getting my legal team involved.
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