I purchased my phone waited 10 days and then decid...

I purchased my phone waited 10 days and then decided to cancel my order as it was taking way too long and I couldn t wait any longer so I emailed them to cancel my order as it wasn t sent out anyway thay replied within reasonable time as are you sure and I said yes please cancel my order as I can t wait that long and was waiting for my refund. But 17 days later I received and email your order has been dispatched. Even I cancelled it while ago , they didn t ......And now I have to wait for it then I have to refuse it and then who knows what s going to happen. I wouldn t suggest to buy anything from them , as there is problem after problem ... and when you try to call them , impossible to get trough....