Deborah Maddox

Review of Alaska Sales and Service

I Would have given a ---Star but there isn't an o...

I Would have given a ---Star but there isn't an option for that! Alaska Sales and Service-Anchorage has the very worst customer service I have had experience with. None of the departments have any type of communication. The sales staff promise you things that the service department wont honor. I have had nothing but trouble with my 2017 Chevy Silverado. The service staff want to just say that the clunking and jerk from the transmission is NORMAL for the 8-speed transmission. I am no mechanic but I do know that a BRAND NEW truck transmission should not have a big clunk or jerk about it. Especially when we have paid over $50,000! Again I am completely and utterly UN-SATISFIED.