Joginder Kumar

Review of Pagoda Resort, Alleppey, Keral...

Such a badly managed hotel that they don't hesitat...

Such a badly managed hotel that they don't hesitate to misbehave to their customers.On 4th of March I stayed in this hotel along with my family.I had a tour package from a travel agent of Delhi.While checking in to the hotel they given me a room without any question.It was at 5th floor & although they had washed the floor but it was stinking badly.Next day when I was checking out the person at the reception asked me to deposit the room rent since my travel agent has not yet cleared the full amount of money to hotel.I told that I have already paid the whole amount to the agent, u should have told me while checking in to your hotel. They threatened to not to issue clearance to my taxi wala who also seemed to be a part of there game since taxi man was an ex- employee of the hotel.Than I told that I shall move to court if they insist of charging the room rent from me only than they allowed me to leave.But it was really a bad experience of my otherwise enjoyable trip of Kerala.