I'm so very sorry to write this review. I am a wel...

I'm so very sorry to write this review. I am a well-seasoned Canadian traveler and very much was looking forward to my stay here. Positives: the hotel grounds are impressive, well-manicured and beautiful

Con: oh my, where to start. First off: the hotel is located near a naval base (sorry if this is incorrect I am not 100% familiar with the particulars of the US army) and helicopters fly over every 10-15 minutes causing a very loud noise. Obviously this is NOT the hotels fault, but something to be aware of. Second: our check-in time was between 2pm and 4pm and sadly our room wasn't ready until 4pm despite the fact that we had called earlier to say we would be arriving around noon. I realize as well, this may be the fault of the previous guests, but noted regardless. Our room was on the "first floor" and about 10 ft away from the main walkway in the area. People would stare at us on our deck and we would wave back. If you are comfortable with this, it is not necessarily a con. We are shy Canadians so this was quite awkward and really took away from the gorgeous view. Our room didn't have a corkscrew, strange for a 5-star hotel, nor wine glasses, or kettle. Also our room was directly located underneath the main restaurant and the children were playing, well, 3 ft from our room. Again, not the hotels fault but really took away from the experience. We dined at the patio grill of the hotel and paid $60.00 for a sandwich, a salad and a margarita which is almost a crime considering the margarita came in a plastic cup. We should have done our research beforehand, but I'm sorry, I really don't care how fancy a restaurant is, this is simply poor value.

To continue, the entire hotel is a maze and has very poor signage which means you may wander around a little bit. If this doesn't bother you, again its not a con, but something to note. We were extremely frustrated trying to find our room, but made it eventually.

The town is beautiful, but I have to give this a very poor star rating because for $600.00 a night CAD, I expect WAY more. At home in a Fairmont resort we would have an incredible room, large bathroom, gorgeous view, complimentary food and beverages as well as early check-in, comp upgrades etc. We have stayed at many many hotels internationally, in Mexico and US, as well as abroad and sadly felt this one did not provide value or good experience for the price. I would not recommend this hotel and am glad we are only staying 1 night.