Thomas Marlin

Review of Hotel Del Coronado

Stayed here with my wife and 8 month old daughter ...

Stayed here with my wife and 8 month old daughter during a work conference. The hotel is being renovated as things are very dated. We were presented at check in with an upgrade. We took the upgrade and were given a room that may have been nice in the 80s. I had no clock or even outlet to charge my phone on my side of the bed. I would have been fine with all of this except when checking out was presented with a bill that was $450 more per night than I was expecting. Since I was leaving at 4am there was no manager to speak to. After 5 calls and 4 emails there still has been no manager to speak to. I guess the staff at the Coranado enjoys swindling people and then ignores their calls and emails. I was expecting better service from both Hilton & a Hotel with such a long-standing history & reputation as the Coranado.