Depending on which tower you are in, the hotel is ...

Depending on which tower you are in, the hotel is either pretty nice or barely a step above Circus, Circus. And, most of the room air conditioners are barely functional regardless of which tower you are in. Like many things in the hotel, it's dated and in need of some updating, though has looked that way for a while now and doesn't seem to be happening any time soon.

Little consistency as far as customer service, much like the difference between which tower you are in - my check-in this year was pleasant and the hotel accommodating. For some of my colleagues, it was anything but. Last year, I was miserable the moment I checked in and counted down the business days until my trip would end. A few of my coworkers seem to be in that boat this year - it's miserable.

Giving a 3 star rating as an average score between the 4 of the better tower vs. the 2 their ghetto tower deserves.