I took my car in for a recall. I was never told wh...

I took my car in for a recall. I was never told who my adviser was. Not even her name. I was never called not even once on my vehicle update or information. I had to call them. I did not find out anything about my vehicle including what the recall was until my husband and father-in-law when in to pick it up. Not a very good way to do business. However, I was set for an appointment at a reasonable time and date and they fixed the recall. I was still dissatisfied with the lack of care the adviser had on communication. They should really consider bringing back the value and way they were when it was family run with all the older crew.