What can I say, these folks are GREAT (or I would ...

What can I say, these folks are GREAT (or I would not have just taken the time on a beautiful Sunday morning to create a profile to be able to write this). I first worked with David in 2010 and most recently Helena. Their knowledge, professionalism and helpfulness is difficult to find in retail/service these days. Although I am in Massachusetts and have an Authorized Hot Springs Dealer 20 minutes away I prefer to work with Prescott 2000 miles away. Without exaggeration they have saved me hundreds of dollars and hours of frustration with their troubleshooting and suggestions. Aside from nuisance daily chemicals I call on them for all of my questions and replacement parts. THEY ARE THE BEST!