I was expecting 5 stars, but unfortunately this p...

I was expecting 5 stars, but unfortunately this place is far from it. The room we had was nice and large and the majestic appeal didn t disappoint. However when it came to service, food and caring about customer experience it all fell apart. Short notes ... daily maid service failed to replace towels and glasses, activity desk was all too happy to cancel activities when only 1 family was reserved (I don t care if it was a weekday), the bowling and kids facility was closed for our entire stay for technical difficulties which then also excluded the only other eating option and lastly, there were not enough eating options for a destination resort (one tiny restaurant or room service).