GO ANYWHERE ELSE BESIDES HERE!!!!!!!!

GO ANYWHERE ELSE BESIDES HERE!!!!!!!!

Terrible wait time, and incompetent service. At 4:00 I had a very high temperature and went to urgent care (at Harvard-Vanguard) but they were booked until 7:30 or later. So I came here, and that was a mistake. When I arrived NO ONE was at the reception booth, and of the dozens of doctors and nurses walking by (seeing several of us, standing around confused,) no one bothered to help or even say they ll be back shortly. Upon finally being ushered to a nurse, they took my temperature (still very high) and asked me the standard questions about flu-like symptoms. Then I was told they would run some tests. I waited for 2.5 HOURS before someone called me back to draw some blood. (But no flu swab??) And I m seeing many other patients in worse condition than me, waiting even longer than me. Meanwhile I m hoping my brain doesn t start to boil.

After yet another HOUR I was called back to the doctor, who asked me all the same questions I d answered three times already, and acted surprised that they had not yet swabbed me for the flu (a process that takes two seconds, literally.) So another nurse came in to swab me for the flu, and said results would be ready within AN HOUR. But that I have to stay in the waiting room until then. So I have been here 4.5 hours and COUNTING and will have to wait for the results of a test that takes 15 minutes to run, and receive a prescription for a medication when all the nearby pharmacies are closed.

And as others have said, the medical workers are so apathetic and unkind, (with the single exception of the nurse who gave the flu swab,) that there is no redeeming quality for such slow service.

DO NOT go to this emergency room. !!!!!!!!!!!!!!

Update: after almost two hours of waiting for my test results, and no one having any information on what was taking so long, I gave up and left. Called the hospital, and it turns out that they d recorded me as leaving the hospital while I was in the waiting room. Unbelievable incompetence.