JJyA N

Review of Atlas Towing Service, Inc.

Worst customer service ever! ETA was an hour and 1...

Worst customer service ever! ETA was an hour and 15 minutes ago and still not here. I called two times. The first time the receptionist said the driver was just down the street from me so I waited 30 minutes before I called the second time. When I did call the second time the receptionist said the order wasn't in her system and that it just came through so I had to wait 10-15 minutes more for the driver to get here. Why didnt she tell me that the first time I called??? And why did I get a message saying the ETA??? Anyways I told her if he wasn't here by that time frame then I would call another towing company. Still waiting to see if he get here..... by the way the receptionist was rude! And she hung up on me. Atlas you need a better customer service rep.