C

Chris Hasvold

3 years ago

I was given a fully paid gift card for a 3 day, 2-...

I was given a fully paid gift card for a 3 day, 2-night stay in an ocean view room and when I tried to make the reservation I was told the card expired. CA law is very clear that pre-paid cards have no expiration. For a hotel that prides itself on customer service, they just showed they have no customer service. Travelers better beware if you plan to give a gift like this.

Comments:

No comments