Gabriel Franklin

Review of Jay Hatfield Chrysler Dodge Je...

Hey Hatfield, how about cross training your people...

Hey Hatfield, how about cross training your people? It's not good for business when a customer never gets a call back and then you tell him you can't do anything until next week.

Had recall work done here almost a month ago. For whatever reason, the paperwork hasn't gone through Chrysler. Tried to check on the status of that so I can get the real problem fixed under warranty and was told the only guy that does that is off until next week.