Lee Ruffier

Review of Bay View Resort

Worst experience ever. Call the front desk 3 times...

Worst experience ever. Call the front desk 3 times to ask for simple pillows and blankets, never delivered. Safe in room at last day decided to start beeping. Elevators broke down hours before checkout, we stayed on 19th floor. Couldn't get our luggage cart down and management refused to extend checkout time. Poorest of the poor when it comes to customer service. Room was mediocre at best. Stayed here 6 years ago and had a much more pleasant visit. Place has turned into a joke now. Would not recommend, even to my worst enemy.