I ordered a iPhone X the day after delivery due da...

I ordered a iPhone X the day after delivery due date, I emailed them to be told it had been delayed and they could not tell me when it would be delivered, so i cancelled my order, I waited the standard 10 days for my refund (no idea why a refund takes 10 days) I have since complained and sent 3 emails still no refund, 20 working days after the refund was due, I am now going through the courts for my refund, here is how this company works every 3rd or 4th order is one they fail to fulfill just enough to keep them in the boundary of legal, very sneaky but fools the consumer into purchasing fron them hence some good reviews don't be fooled as you have no way of knowing whether you order will fall into this category of not been fulfilled. AVOID