Dave de Lorm

Review of Toyota of Huntington Beach

I thought I had a problem with my disc brakes, the...

I thought I had a problem with my disc brakes, they were making a scraping noise. I dropped off the car and waited in the customer lounge (huge comfortable waiting areas with a coffee machine that makes all kinds of coffee drinks) until there was a diagnosis. The service adviser Tony found me an hour later to indicate there was no charge. The noise went away after the tech inspected the brakes. A less honest shop would have at least replaced the front pads and turned the rotors for around $300. This was a refreshing experience and a first class organization. You know I will be back with both of my Toyotas.